Retail Manager

JOB DESCRIPTION: Sunny Acres Charity Shop – Retail Manager 

TEARS Animal Rescue Retail Team is seeking to fill the following full-time (5.5 days/44 hours per week) position.

This is a junior to mid-level position. The day-to-day role consists of:

• Honest, trustworthy, effective leader and team-player
• Promote TEARS Animal Rescue in a proactive and positive manner.
• Management of daily shop operations: staff, logistics and financial
• High quality customer service and relationship management
• HR and Financial Reporting and General Admin
• Stock sorting, pricing and merchandising
• Coordination and general scheduling of staff

Skills and knowledge required:

• Excellent communication in English and isiXhosa
• The ability to use a Point of Sale (Lightspeed on iPad) and card machine (Yoco)
• Retail and retail management experience
• Good health to manage demanding job
• Good leadership and team management skills
• Excellent customer service
• Attention to detail and excellent time management
• The ability to be part of a team
• Using initiative and working efficiently
• Project a professional image with the ultimate goal of promoting TEARS to the public
• Go-getter and positive attitude
• Good organisational skills

Bonus skills:
• Additional language skills: Afrikaans

Start date: Immediate

Please email your CV for the position and motivational letter to

If you do not hear back from us within 2 weeks, your application has been unsuccessful.